GoldMine Premium 8.5 Released!
 

GoldMine CRM 8.5 Premium software has over 300 new features and fix's that make the newest version of this 20 + year old CRM another winner. The web-like look and feel is getting much stronger in GoldMine Premium Edition which features a case module and other features that distinguishes it from the Corporate Edition.

Acts Automation has been running tests on the GoldMine Premium 8.5 beta for over a month to assure that their CRM SkyDialer for GoldMine works without issue. SkyDialer is Acts Automations newest add-on product for Skype integration for CRM products.

GoldMine Premium 8.5 software empowers users with information and improves user productivity with feature improvements and product additions that include: 

• Universal Search: provides an easy searching mechanism into GoldMine data. With Universal Search users may quickly search for information stored in activities, emails, linked documents, notes, knowledge management, as well as other GoldMine modules.
• Preview Panes: enables a quick view into activities, emails, details and linked documents via these contact record tabs.
• Case Management: this module has been improved with capabilities that allow additional column headers to be exposed in the case list view, and enabling single case to be linked to multiple contacts.  Also, history records are created for reassigned, escalated, abandoned and resolved cases, and emails messages sent when viewing a case are automatically linked to that case.
• Opportunity & Project Manager: these user interfaces have been redesigned for better usability by adopting the contact manager UI capabilities introduced in GMPE 8.0.
• Email Center: user interface has been improved, as well as, SSL connections and the IMAP protocol are supported for more security and better interoperability with other email clients.
• Activity Management: new pending RSVP folder is available in the Activity List, individual activities can be printed or copied to other applications, and the Task folder exposes the opportunity or project name so users can navigate directly to the record.
• Details Information: four additional fields have been added to the detailed information.
• Contact Search Center: users can search on both primary and additional contacts, email and website columns are exposed in the search results, and a wildcard (%) is available for matching partial names of contacts and companies.

GoldMine 8.5 is more easily administered with new product enhancements such as: 

• Unattended install: GoldMine administrators can enable an unattended installation of GoldMine so users don't have to intervene, thus removing version lock issues and helping free up administration time.
• Automatic Upgrades: automatically pulls upgrade versions / files to perform upgrades after GMPE 8.5 installation.
• Lookup List / Cross-Field Validations: enables a lookup list to change based on the value of another field.
• Account Management: new relationship builder includes tools for managing relationships between records.
• Business Processes: automated processes can create cases and macros have been added to the custom toolbars.
• Security and Permission Rights: additional end user security rights and system settings for extra permissions around notes, toolbar and search functions.
• Synchronization: overall performance has been improved, the 2GB size limit is removed and current GoldSync connections are queued.
• Compatibility Updates: GMPE 8.5 supports Microsoft SQL Server 2008, 32-bit & 64-bit versions of Windows Server 2008 and the 64-bit version of Windows Server 2003.

And, as with other GoldMine solutions releases, a major focus for GMPE 8.5 is product quality.  This release has over 300 product quality improvements based on customer feedback.